Responsible gambling

At Grosvenor Casino Glasgow Riverboat, we want to make sure that you have a great gaming experience while also promoting responsible gambling practices.

Self-Exclusion:

We understand that sometimes it's necessary for you to take a break from gaming. If you're struggling with your betting, please consider self-excluding yourself from the casino.

You can contact our staff at the Glasgow Riverboat or use national self-exclusion schemes like GamStop. This will help you stay in control and ensure that you don't access our facilities during the agreed period.

Responsible Gaming Tools:

We offer a range of tools to help you manage your gaming:

Deposit limits
Time-outs (cooling-off periods)
Reality checks

These features can be set on your account via our website or by speaking with one of our staff members in-venue. Please don't hesitate to reach out if you have any questions.

GamCare and Gamble Aware:

We're proud to partner with Gamcare and GambleAware, organizations dedicated to providing support for problem gamblers. They offer a range of services, including:

Confidential telephone advice
Email support
Online resources

If you or someone else is struggling with gaming issues, please get in touch.

Support for Problem Gamblers:

We understand that sometimes it's difficult to admit when we need help. If you're worried about your betting habits or those of a friend or family member, here are some steps you can take:

Contact us directly at the Glasgow Riverboat
Reach out to national organizations like Gamcare and Gamble Aware